No data showing

Hey! I installed this addon today (v 0.95) and it successfully integrated with my JIRA instance (JIRA Server), but no data is showing up. It pulls some info - like it can see my JIRA avatar, and I can filter certain projects and such, but my Open Issues is blank (see attached), and when I try to search for a specific issue to bookmark, I get "None of the ticket numbers provided are valid." Any ideas what might be wrong? Thanks so much, this addon looks amazing :)