Jira Assistant

Jira Assistant Issues

View #166 on GitHub to know more details

#166 - Firefox - is not opening after latest 2.1 update

DenysOd commented on Sep 25, 2020

Extension is not opening in Firefox after latest update Firefox 80.0.1 (64-bit) Ubuntu 16.04 - Ubuntu 4.15.0-118.119~16.04.1-generic 4.15.18

shridhar-tl commented on Sep 25, 2020

It works well with windows and unfortunately, I do not have any system except Windows to test it. Can you please provide more details on what is the behaviour you are observing? Are you seeing the menu when you click on JA icon or not?

Can you try to access following urls and see if it loads properly. Also see if their are any errors in console:

moz-extension://5289744f-3a44-4931-8c86-c6e8acd616fa/index.html
moz-extension://5289744f-3a44-4931-8c86-c6e8acd616fa/menu.html

DenysOd commented on Sep 25, 2020

I can see Menu but clicking on its points does not have any reactions
Provided URL are not opening
No console error are present

Note: After Executing mentioned above steps - I got access Assistant at address moz-extension://9073d4e8-93f0-40c6-b4db-7f6300e6c674/index.html#/2/dashboard/0

So basically you can close this defect - look like local troubles Thanks in advance

shridhar-tl commented on Sep 25, 2020

Based on your confirmation, closing this issue. Please feel free to reopen this ticket if you continue to face this issue again.

Latest updates

27-Nov-2023 - Change in permissions for JA

In upcoming version (v2.58) of JA, by default, permission to access Cloud instance of Jira would be added. This would let the users to integrate with Cloud instance of Jira without prompting for permission at the time of integration. Hence for Chrome users, once the extension gets updated, it would get disabled due to change in permission. You can enable it again from Extensions page. However, for Firefox and Edge, extension already have access to all the sites (though it doesn't really need) which would be narrowed down only to atlassian.net which would be a security improvement.

03-Jan-2023 - Auto update would take time

Jira Assistant is now updated in phased basis to avoid any breaking changes impacting all users. So it may take long time before your extension gets updated. If you want to manually update it immediately, just navigate to "chrome://extensions", turn on "Developer mode" from top right corner and click Update button. Then you can turn off dev mode.

20-Dec-2022 - Available as App for Jira Cloud

Jira Assistant can now be installed within your Jira Cloud as an App. Once installed, this would be available for all your Jira users. Visit https://www.jiraassistant.com to know more.

26-Jul-2022 - Introducing JA Web

You can visit https://app.jiraassistant.com to use or test upcoming features of Jira Assistant. Contribute in testing JA by switching to Web Version. All the fixes and new feature updates would be immediately available in Web version of JA. Later, stable updates would be pushed to Extensions.