Screen stuck on Loading.....Please wait screen.

Jira Assistant Issues

View #22 on GitHub to know more details

#22 - Screen stuck on Loading.....Please wait screen.

brandonsbuckner commented on May 13, 2018

When opening Jira Assistant (installed yesterday), there appears to be a message in the top right corner, but no message is shown. Also, the Loading... Please wait... has been there for over 10 minutes. JA.docx

shridhar-tl commented on May 05, 2018

Thank you for letting me know about this issue. Please check the browser console once and let me know the error message displayed in the console.

Also it could be related to #18. Go throught #18 and see if your issue gets resolved. If not please add additional details to this ticket from console output. Thank you.

shridhar-tl commented on May 12, 2018

Hi, Please let me know if this issue is resolved or not.

brandonsbuckner commented on May 12, 2018

Shridhar,

Sorry for the delayed response. I was unable to recreate, I just removed and erased the extension and have not seen the issue again.

Brandon

On May 12, 2018, at 2:07 AM, Shridhars TL notifications@github.com wrote:

Hi, Please let me know if this issue is resolved or not.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

shridhar-tl commented on May 13, 2018

Ok @brandonsbuckner, then I will consider this issues as resolved. In case if you feel this issue again or face some other issue, please check the console for any errors. And as mentioned in #18 you should have sufficient free space in C as well.

Thank you for your update!

Latest updates

27-Nov-2023 - Change in permissions for JA

In upcoming version (v2.58) of JA, by default, permission to access Cloud instance of Jira would be added. This would let the users to integrate with Cloud instance of Jira without prompting for permission at the time of integration. Hence for Chrome users, once the extension gets updated, it would get disabled due to change in permission. You can enable it again from Extensions page. However, for Firefox and Edge, extension already have access to all the sites (though it doesn't really need) which would be narrowed down only to atlassian.net which would be a security improvement.

03-Jan-2023 - Auto update would take time

Jira Assistant is now updated in phased basis to avoid any breaking changes impacting all users. So it may take long time before your extension gets updated. If you want to manually update it immediately, just navigate to "chrome://extensions", turn on "Developer mode" from top right corner and click Update button. Then you can turn off dev mode.

20-Dec-2022 - Available as App for Jira Cloud

Jira Assistant can now be installed within your Jira Cloud as an App. Once installed, this would be available for all your Jira users. Visit https://www.jiraassistant.com to know more.

26-Jul-2022 - Introducing JA Web

You can visit https://app.jiraassistant.com to use or test upcoming features of Jira Assistant. Contribute in testing JA by switching to Web Version. All the fixes and new feature updates would be immediately available in Web version of JA. Later, stable updates would be pushed to Extensions.