#303 - autocompletion suggestions not always visible

tyriis commented on May 31, 2023

Checklist before you being

• I am sure that I am already using latest version of Jira Assistant
• I had verified that, no similar issues are already reported in issue tracker
• I had tried reproducing this issue with with Web version of Jira Assistant to ensure that this issue is not recently fixed and yet to be published
• I had verified that, my query is not answered in FAQ section of website
• I had verified that, my issue is not listed as known bugs in website

How do you use Jira Assistant?

Web version

Are you using cloud version of Jira or self hosted (data center / server) of Jira.

Cloud Jira

Version of Jira Assistant

Build: 2023-05-27 13:05:48

What browser are you using?

Chrome

What OS are you using? You need not disclose this if you feel it is irr-relevant for your issue.

Linux

Bug Description

First of all: thanks a lot for your work and this amazing software :heart:

I have a lot of smaller tasks over my day(s) and I keep the window open in the browser. After some time (hard to say when this happen, but at some time it always happen). The suggestion overlay when typing the jira ticket description is not showing anymore (it is there as I can navigate with my arrow keys and select an entry). I am using the calendar view

As a workaround, I hard reload the browser window (crtl + r)

I guess it is something with the z-index.

I am not able to make a screenshot or video now as I have already reloaded.

Checklist before you submit

• I have ensured not to paste any confidential information like Jira url, Mail id, etc.
• I have verified my browser console logs and added necessary details (if required)
• I have added required screenshots if the bug is related to UI (as necessary)

tyriis commented on May 30, 2023

here you can see a screencast from the issue.

https://drive.google.com/file/d/1KAm7JWEzap6ibOyDFIsY0QulG4Ee0ZSc/view?usp=sharing

shridhar-tl commented on May 31, 2023

@tyriis - Thank you for reporting this issue. Yes, you are right. This is an z-index related issue and is known since some time.

Basically the autocomplete or any other popover like for dropdown, datepicker, etc hides behind the popup window and so users were not able to select.

I have already tried many workarounds and still the control overrides all my workaround. This is primarily as issue happening with the 3rd party controls I'm using and so it has been difficult to solve it from my end. I will see if I can raise this as an issue in that control itself if I could reproduce it in a sample project.