Jira Assistant Issues

View #326 on GitHub to know more details

#326 - Can't save Custom report

dporopat commented on Sep 16, 2023

Checklist before you being

  • I am sure that I am already using latest version of Jira Assistant
  • I had verified that, no similar issues are already reported in issue tracker
  • I had tried reproducing this issue with with Web version of Jira Assistant to ensure that this issue is not recently fixed and yet to be published
  • I had verified that, my query is not answered in FAQ section of website
  • I had verified that, my issue is not listed as known bugs in website

How do you use Jira Assistant?

Browser extension

Are you using cloud version of Jira or self hosted (data center / server) of Jira.

Self hosted (datacenter)

Version of Jira Assistant


What browser are you using?


What OS are you using? You need not disclose this if you feel it is irr-relevant for your issue.


Bug Description

I'm trying to create a Custom Report but I'm unable to click on any button (Save, View Report).

Also, when I move from JQL tab to the Display Settings tab, and then return back, my JQL is deleted.

I have tried this in the both extension and web versions. I also tried it in Firefox, but I have the same issue.

Checklist before you submit

  • I have ensured not to paste any confidential information like Jira url, Mail id, etc.
  • I have verified my browser console logs and added necessary details (if required)
  • I have added required screenshots if the bug is related to UI (as necessary)

shridhar-tl commented on Sep 15, 2023

Hi @dporopat, Thank you for reporting this issue. This issue has been resolved. I will soon deploy it to web version. Once deployed, temporarily you can use Web version to create the report and continue to use it with extension.

shridhar-tl commented on Sep 16, 2023

The change is already available in web version and would take up to a weeks time for it to be published to extension users.

Closing this ticket considering this issue is resolved. Please feel free to reopen it if there are additional conserns.