#39 - priority sorting broken (dashboard->my open tickets)

mrs-mrl commented on Jan 06, 2023

Priority sorting is broken in the dashboard gadget "My open tickets". Instead of the expected order of Highest-High-Medium-Low-Lowest the gadget sorts it as Highest-Low-Lowest-High-Medium.

We use the default priority scheme. It works in the Jira UI. Also see the attached screenshot.

shridhar-tl commented on Jan 06, 2023

As these priority fields can be customized in individual instance of Jira, a separate API call need to be made to identify what is the sort order. Hence, as of now, it looks like a huge effort for what is achieved. Hence closing this issue as of now as won't fix. But will look at it at a later point again if feasable.